Interview Questions Exchange 2013

1. Question 1. What’s New In Exchange Server 2013?

Answer :

Below are the new features in Exchange Server 2013:

o New Unified Management console called Exchange Admin Center

o Server Roles architecture changed to two Server Roles – Mailbox Server Role and Client Access Server Role

o Public Folders are now in Mailbox Databases which can be replicated to other mailbox databases

o Site Mailbox introduced to allow the user to access the SharePoint sites and emails from Outlook 2013, using the same client interface

o Exchange 2013 Offers greater integration with SharePoint 2013 and Lync 2013

o Brand new Outlook Web App optimized for tablets and mobile devices and also for desktops and laptops

o Unified Messaging in Exchange 2013 comes with same voice mail features in Exchange 2010, but the architecture change to have only two server roles made all the UM related components, services and functionality are now available in Mailbox Server Role

o Users can Move Mailboxes in batches where it has an option to send mailbox move reports as emails

o Lot of enhancement in the Database Availability Group like Managed Availability and Managed Store etc

o Exchange work load is a new feature in Exchange 2013 defined for the purpose of Exchange System Resource Management

o Exchange 2013 is completely rewritten so deploying and keeping exchange 2013 to up to date is now easier

o Data Loss Preventions is a new feature which allows to protective the company sensitive data and inform user of internal compliance policies

2. Question 2. What Is Exchange Admin Center?

Answer :

Exchange Admin Center is the new web based Exchange Management Console for Exchange Server 2013, it allows for ease of use and is optimized for management of On-Premises, Online and hybrid Exchange deployments. EAC replaces Exchange Management Console and Exchange Control Panel, but ECP is still the url for Exchange Admin Center.

New features in Exchange Admin Center:

o List View – More than 20,000 objects can be viewed in EAC, where legacy ECP allows only 500 objects

o Add/Remove columns for recipients

o Public folders can be managed from Exchange Admin Center

o Long running process will be notified in the notification bar

o Role Based Access Control user editor can be done from EAC

o Unified Messaging tools like call statistics, and user call logs can be accessed from EAC

3. Question 3. Explain The Exchange 2013 Architecture?

Answer :

Legacy versions of Exchange 2007 and Exchange 2010 released with 5 server roles, ie, Mailbox, Client Access, Hub Transport, Unified Messaging and Edge Transport server. Server role architecture has been changed in Exchange 2013 which released with only two server roles.

Mailbox Server role: It holds the same function of Mailbox, the client access protocols, Hub Transport and Unified Messaging server role in Exchange 2010

Client Access Server role: work as the client access server role in Exchange 2010, Exchange 2010 work as  only stateless server, where it doesn’t do any data rendering,  and nothing will  be stored or queued in Client Access Server role. CAS offers all usual client access protocols: HTTP, POP and IMAP, and SMTP

4. Question 4. Why Exchange 2013 Architecture Has Been Changed With Two Server Roles?

Answer :

Exchange 2007 and 2010 were architect with certain technology constraint that existed at that time, where CPU performance was the Key constraint when Exchange 2007 was released and to alleviate the situation Server roles were introduced. However server roles in Exchange 2007 and Exchange 2010 are tightly coupled

Nowadays, CPU horse power is less expensive and it is not a constrain factor, with that constraint lifted, primary goal for Exchange 2013 is simplicity of scale, hardware utilization and failure isolation. So Microsoft reduced the number of server roles to two as Client Access Server Role and Mailbox Server Role

5. Question 5. What Are The Benefits On The Architecture Change By Having Two Server Roles In Exchange 2013?

Answer :

Having two server roles with Mailbox Server includes all the traditional components fount in Exchange 2010: the client access protocols, transport service, mailbox databases and unified messaging and the Client Access Server role to provide authentication, limited redirection and proxy services.

New architecture provides the below benefits:

o The Client Access Server and Mailbox Server become “Loosely Coupled”. All process and activity for a specific mailbox occurs on the mailbox server that holds the active database copy, eliminating concerns of version compatibility between CAS and Mailbox Server

o Version Upgrade flexibility – Client Access server can be upgraded independently and in any order.

o Session affinity to client access server role is not required – In Exchange 2013, Client access and mailbox components available on the same mailbox server, because the client access server simply proxies all connections to a specific mailbox server, no session affinity is required

o Only two namespace is required for Exchange 2013

6. Question 6. What Is Change Related To Mapi Access Using Outlook In Exchange 2013?

Answer :

Two server role architects changed the outlook client connectivity behaviour; RPC is no longer a supported direct access protocol. This means that all the outlook connectivity must take place using RPC over HTTP knows as Outlook Anywhere. Because of this behaviour, there is no need to have RPC client access service on CAS which reduces two name spaces that required for site-resilient solution.

7. Question 7. Explain The Change In Outlook Client Connection Behaviour When Compared With Exchange 2010?

Answer :

Outlook clients no longer connect to a server FQDN as they have done in all previous versions of Exchange. Outlook uses Autodiscover to create a new connection point comprised of mailbox GUID, @ symbol, and the domain portion of the user’s primary SMTP address. This change results in a near elimination of the unwelcome message of “Your administrator has made a change to your mailbox. Please restart.” Only Outlook 2007 and higher versions are supported with Exchange 2013.

8. Question 8. What Is Managed Store In Exchange 2013?

Answer :

Managed store is the name of the newly rewritten information store process, Microsoft.Exchange.Store.Service.exe and Microsoft.Exchange.Store.worker.exe, it is integrated with Microsoft Exchange replication server to provide higher availability through improve resiliency. Also the Managed store has been architected to enable more granular management of resource consumption and faster root cause analysis though improved diagnostics.

Managed Store works with replication service to manage mailbox databases, which continues to ESE as DB engine, Exchange 2013 includes change the mailbox database schema that provides many optimization over previous versions of Exchange and Replication Services is responsible for all availability related to Mailbox Servers. This change provides faster database failover and better disk failure handling.

9. Question 9. What Is A Site Mailbox?

Answer :

Site Mailbox is a new type of mailbox in Exchange 2013, where it improves collaboration and user productivity by allowing access to both documents in a SharePoint site and email messages in outlook 2013 using the same client interface.

10. Question 10. What Happened To Public Folders In Exchange 2013?

Answer :

Special type mailbox called Public folder mailbox introduced in Exchange Server 2013, which will store both the hierarchy and public folder content. This provides an advantage of the existing high availability and storage technologies of the mailbox store. Legacy Public folder database concept not in exchange 2013 and Public Folder replication now user the continuous replication model as like Mailbox Database.

11. Question 11. How The Mail Flow Occur In Exchange Server 2013?

Answer :

Due the architectural change, Mail flow in Exchange 2013 occurs via Transport Pipeline, it is collection of Transport services, connections, components and queues that work together to route the messages to the categorizer in the transport service on a mailbox server inside the organization.

Messages from outside organization enter the transport pipeline through a receive connector in the Front End Transport service on a client access server and then routed to the Transport Service on a Mailbox Server and the Mailbox Transport Delivery Service deliver the email to local mailbox database

Message from inside organization enter the Transport Service on a Mailbox Server in following ways, receive connector, Pick Up or Replay Directory, Mailbox Transport Service or Agent Submission. Those emails can be relayed to Front End transport service on Client Access Server using the Transport Service on Mailbox Server and sent outside

12. Question 12. Explain The New Transport Pipeline In Short?

Answer :

Front End Transport Service in Client Access Server acts as a stateless proxy for all inbound and outbound external SMTP traffic for Exchange 2013 organization. It won’t inspect message content, only communicates with the Transport Service on a Mailbox Server, and doesn’t queue any messages locally.

Transport Service in Mailbox server is identical to Hub Transport server, it handles all SMTP mail flow for the organization, perform message categorization, and performs content inspection. It won’t communicate directly with Mailbox Database that task will be handled by Mailbox Transport Service. So the Transport Service routes messages between the mailbox transport service, the transport service and the front end transport service.

Mailbox Transport Service running on Mailbox server consists of two separate services: the Mailbox Transport Submission Service and Mailbox Transport Delivery Service.

Mailbox Transport Delivery Service receives emails from Transport Service on the local or different mailbox server and connects to the local mailbox databases using Exchange RPC to deliver the message

Mailbox Transport Submission Service connects to local mailbox database using RPC to retrieve messages and submits the messages over SMTP to the Transport Service on the local Mailbox server or other Mailbox Servers.

13. Question 13. What Are The Enhancements In Batch Mailbox Move On Exchange 2013?

Answer :

Below are the enhancements on Exchange 2013 Batch Mailbox Moves:

o Multiple mailboxes move in large batches.

o Email notification during move with reporting.

o Automatic retry and automatic prioritization of moves.

o Primary and personal archive mailboxes can be moved together or separately.

o Option for manual move request finalization, which allows you to review a move before you complete it.

14. Question 14. What Are New Options Included In Exchange 2013 Related With High Availability And Site Resilience?

Answer :

Managed Availability – Internal Monitoring and recovery are integrated to prevent failures, proactively restore services, and initiate failovers automatically or alert admin to take action.

Managed Store – Integrated with Microsoft Exchange Replication Service to provide higher availability

Multiple Databases per disk – Exchange 2013 supports multiple databases both active and passive on same disk.

Automatic Reseed – If a disk fails, database copy stored on that disk is copied from the active database copy to a spare disk on the same server.

Automatic recovery from storage failures

Lagged copies can now care themselves to a certain using automatic log play down

Single copy alert task is removed and included in the managed availability component

DAG networks can be automatically configuration by the system bases on the configuration settings, DAG now can distinguish between MAPI and Replication networks and configure DAG network automatically.

15. Question 15. What Are The Features Discontinued In Exchange 2013 When Compared With Exchange 2010?

Answer :

Below are few features that are discontinued in Exchange 2013:

o Hub Transport Server Role and Unified Messaging Server

o Exchange Management Console and Exchange Control Panel

o Outlook 2003 support and RPC over TCP method of Mailbox access is removed

o S/MIME, Search folders and Spell check in OWA removed

o Linked Connectors are removed

o Anti-spam agents can be management only from Exchange Management Shell

o Connection filtering agent removed

o Managed Folder are removed

o Tools like Exchange Best Practice Analyzer, Mail flow troubleshooter, performance monitor, performance troubleshooter and routing log viewer are removed

16. Question 16. What Are The Features Discontinued In Exchange 2013 When Compared With Exchange 2007?

Answer :

Below are few features discontinued in Exchange 2013 that are available in Exchange Server 2007

o Storage Groups and Public Folder Databases

o Exchange WebDAV API and ESE streaming backup API

o High Availability concepts CCR, LCR, SCR & SCC are not available

o Export-Mailbox / Import-Mailbox Cmdlets and Move-Mailbox cmdlets set

o Managed folders

17. Question 17. What’s New In Outlook Web App 2013?

Answer :

Lot of new feature available in Outlook Web App 2013 below are few new features:

o Apps can be accessed from Outlook Web App

o Contacts can be linked to see all the data in a single view

o Ability to connect to user’s linkedIn account and add the contacts automatically to OWA

o Multiple calendars can be viewed in a Merged view

o Streamlined user interface for tablets and smartphones which supports use of touch

18. Question 18. Inform The Features That Are Not Available On Owa 2013?

Answer :

Below are the features that are available in previous versions but not available on Exchange Server 2013 Outlook Web APP:

o Shared Mail folders access is not available

o Distribution list moderation cannot be done from OWA

o S/MIME support

o Reading pane at the bottom of the window

o Ability to reply to email messages sent as attachments

o Search folders in not available

19. Question 19. What Are The Prerequisites Required To Install Exchange Server 2013?

Answer :

Below prerequisites are required to install Exchange Server 2013:

Operating System:

o Windows Server 2008 R2 Service Pack 1 or later

o Windows Server 2012

Additional Prerequisites:

o Microsoft .NET Framework 4.5 (pre install in Windows Server 2012)

o Windows Management Framework 3.0

o Microsoft Unified Communications Managed API 4.0, Core Runtime 64-bit

o Microsoft Office 2010 Filter Pack 64 bit

o Microsoft Office 2010 Filter Pack SP1 64 bit

o ADDS and few windows features

Domain Controller:

o Forest functional level has to Windows Server 2003

o Schema Master run on Windows Server 2003 SP2 or later

20. Question 20. On Which Operating System Database Availability Group Is Supported?

Answer :

DAG is supported on Windows Server 2012 Standard or Datacenter Editions or Windows Server 2008 R2 SP1 Enterprise Edition. Windows Server 2008 R2 Sp1 standard edition won’t support DAG

21. Question 21. On What Conditions Exchange 2013 Can Coexists With Previous Version Of Exchange Servers?

Answer :

Exchange 2003 and Earlier versions: Not Supported

Exchange 2007: Exchange 2007 SP3 with Update Rollup 10 on all Exchange 2007 servers and Exchange 2013 CU2 and later can coexist

Exchange 2010: Exchange 2010 SP3 on all Exchange 2010 Servers and Exchange 2013 CU2 or later can coexist

22. Question 22. What Are The Editions Available In Exchange Server 2013?

Answer :

Exchange 2013 available in two editions: Standard Edition and Enterprise Edition

Standard Edition allows only 5 databases to mounted (including active and passive copy) and Enterprise Edition allows 50 databases on RTM version of Exchange and 100 databases on CU2 and later versions. Recovery Database will not be counted on this.

23. Question 23. What Will Happen To Exchange 2013 Rtm Version When 120 Days Trial Period Expires?

Answer :

Exchange 2013 functionality will not loss when trial period expires, so you can maintain lab without having to reinstall the trial version.

24. Question 24. What The Supportable Clients That Can Access Exchange 2013 Mailbox?

Answer :

o Exchange 2013 mailbox can be access by the following clients

o Outlook 2013

o Outlook 2010 SP1 with Outlook 2010 November 2012 update

o Outlook 2007 SP3 with Outlook 2007 November 2010 update

o Entourage 2008 for Mac, Web Services Edition

o Outlook for Mac 2011

25. Question 25. Mention What Are The New Features In Ms Exchange 2013?

Answer :

Integration with Lync and SharePoint: With site mailboxes and in-place eDiscovery, it offers a greater integration with Microsoft Sharepoint and Lync

Provide a resilient solution: It built upon the exchange server 2010 and redesigned for simplicity of scale, feature isolation and hardware utilization

Supports a multigenerational workforce: From multiple sources users can merge contacts as well as smart search allows to search people in the network

Provide an engaging experience: MS web app focused on a streamlined user interface that supports the use of touch, enhancing the use of mobile devices

Meet the latest demand: With improved search and indexing, you can search across Lynch 2013, Exchange 2013, SharePoint 2013, etc.

DAG system: A new evolution of exchange 2010 DAG

26. Question 26. Mention What Is Recommended When You Are Using An Exchange Account For Your Work, When You Are Offline?

Answer :

It is suggested that you use Cached Exchange Mode when you are using an exchange account for your work, as it eliminates all the reason to work offline. With Cache Exchange Mode, you can keep continuing working even if you are disconnected with the network.  Cache Exchange Mode uses a folder file (.ost) and manages a synchronized copy of the items in all folder in the mailbox, when you are offline.  As soon as you are connected to the network, it syncs your data automatically to the server without losing any data.

27. Question 27. Mention What Are The Roles In Ms Exchange 2013?

Answer :

In MS exchange 2013, there are two roles Client Access Server and Mailbox Server.

28. Question 28. Mention What Is The Role Of Client Access Server?

Answer :

The Client Access Server gives connectivity to various services like:

o Microsoft Office Outlook

o Outlook Web App

o Mobile devices


o Accepts mail from delivers mail to other mail hosts on the internet

o Gives unified namespace, network security and authentication

o Handles all client requests for Exchange

o Routes requests to the correct mailbox server

o Allows the use of layer 4 (TCP affinity) routing

29. Question 29. Mention What Is The Role Of Mailbox Server?

Answer :

Mailbox servers help in:

o e-mail storage

o Host public folder databases

o Host mailbox databases

o Calculate e-mail address policies

o Performs multi-mailbox searches

o Provide high availability and site resiliency

o Provide messaging records management and retention policies

o Handle connectivity as clients don’t connect directly to the mailbox services

o For given mailbox, it provides all core exchange functionality

o When a database fails over, it also fails access to the mailbox

30. Question 30. Explain What Are The Important Features Of Transport Pipeline?

Answer :

Transport pipeline is made up of three different services:

Front end transport service: It does basic message filtering based on domains, connectors, senders and recipients. It only connects with the transport service on a mailbox server and does not backlog any messages locally

Transport service: It runs on all mailbox servers, and it handles SMTP mail flow. It helps in message categorization and content inspection. The transport services routes messages between the Mailbox Transport service, the Transport Service and Front End Transport service.  This service does not queue messages locally

Mailbox Transport: This system includes receiving and sending SMTP to the transport service from mailbox using RPC (Remote Procedure Call).

31. Question 31. Explain What Is The Role Of Categorizer?

Answer :

Categorizer performs following functions

Recipient Resolution: The e-mail address of the recipient is resolved to decide whether the recipient has got a mailbox in the Exchange Organization or an external e-mail address

Routing Resolution: Once the information regarding the recipient is resolved, the ultimate destination for the mail is routed, and the next hop are determined

Content Conversion: Once the mail has reached its determined address, the SMTP is converted into readable format like HTML, rich text format or plain text

32. Question 32. Explain The Term Dag (data Availability Group)?

Answer :

DAG or Data Availability Group is a framework build is MS Exchange 2013.  It is a group of upto 16 mailbox server that hosts a set of databases and provides automatic database level recovery due to failure of servers of databases.

33. Question 33. Mention How Many Types Of Delivery Groups Found In Ms Exchange 2013?

Answer :

In MS Exchange 2013, there are five types of delivery groups

o Routing DAG

o Mailbox delivery groups

o Connector source service

o AD site

o Server List

34. Question 34. Explain How Message Is Delivered To The Mailbox Database In Exchange 2013?

Answer :

In exchange 2013, after the message reaches the target mailbox server in the destination AD site, the transport service avails SMTP to carry the message to the mailbox.  After that, using RPC, Transport Service delivers the message to the local mailbox.

35. Question 35. What Action Does Front End Transport Service Does?

Answer :

Front end transport service does one of the following actions based on the number and type of the recipients

o For the message with a single mailbox recipient, choose a mail box server in the target delivery group and based on the proximity of the AD site, give preference to the mail box server

o For the message with multiple or several mailbox recipients, it uses the first 20 recipients to select a mailbox in a closest proximity or delivery group, based on the AD site proximity

o If the message has no mailbox recipients, it choose a random mailbox server in the local AD site

36. Question 36. Mention What Is The Function Of Mailbox Transport Submission Service?

Answer :

Mailbox Transport Submission service does one of the following actions based on the number and type of recipients.

For the message having only one mailbox recipient, it chooses a mailbox server in the target delivery group and give priority to the mailbox server based on the AD site proximity

With multiple mailbox recipients, it uses first 20 recipients to choose a Mailbox server in the closest delivery group, based on the AD site proximity

If there is no mailbox recipient, select a mailbox server in the local delivery group

37. Question 37. How The Flow Of The Mail Is Tracked In Ms Exchange 2013?

Answer :

To track message flow in MS Exchange 2013, Delivery Reports are used.  It is applicable for Outlook and Outlook web only.  However, Message Tracking Logs are also helpful to know the flow of the mail.

Interview Questions Exchange 2010

1. Question 1. What Is Exchange Server 2010?

Answer :

Exchange Server is an email, calendaring and address book systemapplication that runs on Windows Server 2008 operating system. In Exchange 2010, Microsoft focus on security, scalability, reliability, mobility and unified communication.

2. Question 2. What Are The Exchange Server 2010 Editions Available And Their Functionality?

Answer :

We have to editions introduced in Exchange 2010, Standard and Enterprise Edition.

1 Standard Edition: limited to have 5 databases, can be installed in Windows server 2008 Sp2 X64 Machine and Supports DAG (Standard edition exchange 2010 can be a member of DAG) if it is installed in Windows Server 2008 SP2 X64 enterprise edition operating system. No size limit for database, limited only by the hardware

2 Enterprise Edition: Limited to have 100 databases, installed on Windows server 2008 Sp2 X64 Machine and Support DAG. Only be installed in Windows Server 2008 SP2 X64 enterprise edition operating system. No size limit for database, limited only by the hardware.

3. Question 3. What Is Same Between Exchange Server 2003/2007 And Exchange Server 2010?

Answer :

o Core Infrastructure of Exchange Server 2003 or 2007 versus Exchange server 2010 in same, Microsoft continued to use the JET EDB database as the main database engine

o Exchange 2010 still use the concept of mailbox servers to hold us the user mailboxes and public folders

o Users can access their email using Outlook, OWA and Active Sync Clients

o Exchange 2010 uses the VSS API to freeze the exchange database to perform a backup of exchange server database.

o Even if transition of mailbox from exchange server 20032007 occurs, older client access emails using outlook or OWA won’t feel much difference on their client perspective, there is no compulsion of upgrading to Exchange 2010.

o Exchange Server 2007 5 roles architecture is not changed in Exchange Server 2010. But the MAPI endpoint on Mail Server role is moved to client access server role, where in Exchange Server 2010, All the Exchange Server clients will connect CAS to access the mailbox and the public folders access will be directly threw or to Mailbox Database.

4. Question 4. What Is Missing In Exchange Server 2010 That Are Available In Previous Version?

Answer :

A few of the missing features that are available in Exchange Server 2003 or 2007 are:

o Storage Groups and Recovery Storage Groups are removed and the concept of mailbox database and Recovery mailbox database is available

o STM database has been removed, so it’s just moved to EDB database as like exchange 2000 and the STM database concept is incorporated with EDB database

o Administrative Group and Routing Groups is been completely removed. Routing Groups are replaced with Active Directory sites and services to define organizational Sites and routing of messages to those sites

o EXOLEDB, WEBDAV, CDOEX and the Store Events are gone; exchange 2010 uses the new Exchange Web Services as the primary method to provide web services to client system

o Public Folders are still announced in a de emphasized state

o Other features like front and back end architecture has been removed, New Management tools EMC and Exchange Management Shell are introduced.

o Normal Permission Model is replaced with powerful or granular permission model named Role Based Access Control

5. Question 5. Explain The Exchange 2010 Server Roles And Their Functions In Short?

Answer :

Mailbox Server: This server hosts mailboxes and public folders.

Client Access Server: This is the server that hosts the client protocols, such as POP3, IMAP4, HTTPS, Outlook Anywhere, Availability service and Autodiscover service. The Client Access Server also hosts Web services.

Unified Messaging Server: This is the server that connects a Private Branch eXchange (PBX) system to Exchange 2010.

Hub Transport Server: This is the mail routing server that routes mail within the Exchange organization.

Edge Transport Server: This is the mail routing server that typically sits at the perimeter of the topology and routes mail in to and out of the Exchange organization.

6. Question 6. How The Mail Flow Has Been Changed Respect To The Introduction Of Servers Roles In Exchange Server 2010?

Answer :

o An incoming message from the Internet first goes to the Edge Transport server.

o The Edge Transport server performs first-level recipient validation, as well as spam and virus filtering. The message is then passed on to the Hub Transport server.

o The Hub Transport server performs compliance content assessment and then looks at the internal routing for messages and forwards the message to another Hub Transport server or directly to a Mailbox server.

o The Mailbox server places the incoming message into the user’s mailbox and notifies the user that a message has arrived.

o The user launches Outlook, OWA, their Windows Mobile device, or another client system and connects to the client access server. The client access server confirms the destination point of the user’s mailbox and provides the user access to their mailbox data.

o In parallel, if a voice mail message comes in for a user, the Unified Messaging server processes the incoming voice message, and then takes the message and places the voice message into the user’s mailbox residing on the Mailbox server for the recipient

7. Question 7. What Microsoft Tries To Focus To Deliver On Exchange Server 2010?

Answer :

Three important focuses on the release of Exchange Server 2010 are:

o Increase operational flexibility through easier deployment, high availability and simplified administration.

o Support to larger and better organized mailboxes using Archive mailbox, Discovery Mailboxes etc.

o Provides control with protected communication, built in compliance and archiving functionality like Retention and Legal hold.

8. Question 8. How To Prepare An Exchange Server 2010 Installation?

Answer :

If we are going to install an new installation or a transition from earlier version, we have to follow the below steps in preparing an Exchange Server 2010 installation.

o Run the EXBPA to identify the problems

o Check whether all the perquisites and the hot fixes are installed

o Active directory to be raised to Windows Server 2003 forest functional level, better to have Active Directory and Global Catalog Server on 64 bit server with Windows Sever 2003 Sp1 or later

o Remove any Exchange Server 2000 or earlier version prior to the Exchange 2010 installation

o If we have Exchange Server 2007 in place, that need to be update with Exchange Server 2007 SP2

o Decide which versionedition of Exchange Server 2010 we are going to install based on the business requirement.

9. Question 9. What Version Of Windows Server Is Supported For Exchange Server 2010 Installation?

Answer :

Windows Server 2008 SP2 or R2 version was the only supported version of Windows Servers to Install Exchange Server 2010.

Note: Windows Server 2008 Datacenter Edition was not certified to install Exchange Server 2010 and also the Windows Server 2008, core edition and web editions are also not supported.

10. Question 10. Why We Need To Update Exchange Server 2007 To Sp2 Before Installation Exchange Server 2010?

Answer :

Main reason is, while update Exchange Server 2007 with SP2 will modify the Active Directory Schema to allow Exchange Server 2007 and Exchange Server 2010 to co exists in same Exchange organization.

11. Question 11. Is It Possible To Install Exchange Server 2007 In A Fresh Installation Of Exchange Server 2010 Environment?

Answer :

No is the answers and it’s not possible to install Exchange Server 2007, if Exchange Server 2010 got installed at the first place.

If we plan to deploy exchange Server 2007 on Exchange Server 2010 deployed environment. We have to prepare the Exchange environment with Exchange Server 2007 installation media and then if we install Exchange Server 2010, on the later, we have an option to introduce Exchange Server 2007.

12. Question 12. What Are The Exchange Server 2010 Version Or Edition?

Answer :

We have two Edition introduced in Exchange Server 2010

Standard Edition: which provides the basic functionality of Exchange server, limited to have 5 Databases, includes public folder database. Supports DAG and there is no limit for Database Size.

Enterprise Edition: Designed for large organization with the 100 Database as the limit. Support DAG and there is no limit for database size.

13. Question 13. Where Exchange Server Stores The Exchange Related Information In Active Directory?

Answer :

Exchange Server stores the Exchange related information in Active Directory partitions, following are the details.

Domain Partition: Mail enable recipient, groups and contact related to domain level are stored.

Configuration Partition: Stores the Exchange configuration information like, policies, global settings, address list, connecters and it contains the information related to forest level.

Schema Partition: stores the Exchange specific classes and attributes.

14. Question 14. What Are The Types Of Active Directory Deployment That Server Supported In Exchange Server 2010 Deployment?

Answer :

Single Forest: simplest design, both the AD account and mailbox resides on the same forest.

Multi Forest: Two or more forest that operate independently from each other in terms of the accounts of application deployed in each forest.

Resource Forest: User accounts and groups are deployed in root forest and applications like Exchange are deployed in special resource forest. Each mailbox exists in resource forest and use the disabled user accounts that belongs to root forest.

15. Question 15. What Will Happen If You Run The Prepare Schema And Prepare Ad Switches?

Answer :

Prepare Schema: After running the Prepare Schema switch, the Active directory will contain the classes and attributes required to support Exchange environment.

Prepare AD: after running the Prepare AD switch, new container will be created to hold the details of the information from server to databases to connectors. This process also created universal security groups to manage Exchange and sets appropriate permissions on objects to allow them to be managed.

16. Question 16. What Are The Prerequisites To Install Exchange Server 2010?

Answer :


o Windows Server 2008 SP2 or R2 with x64 bit version

o .Net framework 3.5 with SP1

o Windows Remote Management Shell

o Power shell 2.0

Rest of the Windows components related to Exchange Server installation can be installed using the below command

Setup /mode:install /roles:”C,H,T” /InstallWindowsComponents

17. Question 17. How To Recover A Failed Exchange Server 2010 Server?

Answer :

Let us assume the functional exchange server 2010 server got crashed due to hardware failure, here are the steps that need to build the server again

o Arrange a new Server with the same operating system as like the failed server and assign the same drive letter for the databases and the log files directory

o Reset the Active Directory Account for failed server

o Install and configure the perquisites that are needed to install Exchange Server 2010

o Ensure the network connectivity and configure the new computer with the correct IP address

o Join the new computer with the domain controller with the same computer name as a failed server

o Run the setup Mode:recoverserver

o Restore databases on the location of the new Disks

o If it is non mailbox servers, restore the configuration files from back backup or from other servers.

18. Question 18. What’s New In Exchange Server 2010 Sp1 In Client Access Server Level?

Answer :

Client Access Server level improvements in Exchange Server 2010 Sp1

Federation certificates, Exchange ActiveSync, SMS Sync, Integrated Rights Management, Microsoft Office Outlook Web App, and virtual directories.

o Federation certificates can be a self signed certificate instead of a certificate issued by a CA to establish federation trust.

o Exchange Active sync devices can be managed using Exchange Control Panel like manage default access level for all phones, set up and email alert when a device is quarantined and create and manage active sync device access rules

o SMS sync is a new feature is exchange active sync that works with Windows mobile 6.1 with outlook mobile update and windows mobile 6.5, it will give an ability to synchronize messages between a mobile phone or a device and exchange 2010 inbox

o New outlook feature like OWA themes (27) and an option to customize the themes. User will have an option to reset the expired password from OWA

o Reset OWA Virtual directory wizard will resolve the damaged file on a virtual directory

o Client throttling policies will help you manage performance of your Client Access servers. Only the policies to limit the number of concurrent client connections were enabled by default. Exchange 2010 SP1 all client throttling policies are enabled by default.

19. Question 19. What Are The New Transport Server Level Features In Exchange Server 2010 Sp1?

Answer :

Below are the new Transport functionality:

o MailTips access control over organizational relationships

o Enhanced monitoring and troubleshooting features for MailTips and Message Tracking

o Message throttling enhancements

o Shadow redundancy promotion

o SMTP failover and load balancing improvements

o Support for extended protection on SMTP connections

o Send connector changes to reduce NDRs over well-defined connections

20. Question 20. What Are The Mailbox Server And Database Level Improvements In Exchange Server 2010 Sp1?

Answer :

o New shell command New-MailboxRepairRequest to detect and repair mailbox and database corruption issues.

o New script introduced to control excessive log growth of mailbox database mentioned as Troubleshoot-DatabaseSpace.ps1

o Public Folder client permissions support is added to EMC

21. Question 21. Inform Some High Availability Improvements In Exchange Server 2010 Sp1?

Answer :

Below are the new features on the high availability:

o Continuous replication: block mode: This mode will allow the passive mailbox copies are up to date, as the active database is updated; each update written to the database log file is also shipped to the passive mailbox copies. In the event of a failure, the passive database copy is updated with the latest log updates which minimizes data loss

o Improved client experience for cross-site failover: Admin can now control if Outlook will redirect cross-site or if it is automatically connected

o Improved support for 2-node Datacenter resilient topologies ( Now supports Datacenter Activation Coordinator mode (DAC) Mode with two servers in a DAG )

o Faster failovers with improved post-failover client experience (Failover drives the database to a clean shutdown by playing all logs. The mount process then simply brings database up, with no recovery required, which speeds up the failover time. )

o Mailbox database redistribution (New script which can move active mailbox databases back to the copy with the highest activation preference)

22. Question 22. Inform Some Recipient Level Improvements In Exchange Server 2010 Sp1?

Answer :

In Outlook 2010 and Outlook 2007, Autodiscover automatically loads any mailbox for which a user has been granted full access permission. Users can’t control or disable this behavior.

o Calendar Repair Assistant supports more scenarios than were available in Exchange 2010 RTM.

o Mailbox Assistants are now all throttle-based (changed from time-based in Exchange 2010 RTM).

o Internet calendar publishing allows users in your Exchange organization to share their Outlook calendars with a broad Internet audience.

o Importing and exporting .pst files now uses the Mailbox Replication service and doesn’t require Outlook.

o Hierarchical address book support allows you to create and configure your address lists and offline address books in a hierarchical view.

o Distribution group naming policies allow you to configure string text that will be appended or prepended to a distribution group’s name when it’s created.

o Soft-delete of mailboxes after move completion

23. Question 23. Inform Some Unified Messaging Server Level Changes In Exchange Server 2010 Sp1?

Answer :

o UM reporting   The reports for Call Statistics and User Call Logs found in the Exchange Management Console are displayed in the Exchange Control Panel.

o UM management in the Exchange Control Panel   You can use the ECP to manage UM components in a cross-premises environment.

o Cross-Forest UM-enabled mailbox migration   In Exchange 2010 SP1, you can use the New-MoveRequest cmdlet with the Mailbox Replication Service (MRS) to move a UM-enabled mailbox within a local forest and multiple forests in an enterprise.

o Outlook Voice Access improvements   Outlook Voice Access users can log on to their Exchange 2010 mailbox and choose the order to listen to unread voice mail messages, from the oldest message first or the newest message first.

o Caller Name Display support   Exchange 2010 SP1 includes support for enhanced caller ID resolution for displaying names for voice mails from unresolved numbers using Caller Name Display (CND).

o Test-ExchangeUMCallFlow cmdlet   With this Exchange 2010 SP1 cmdlet, you can test UM connectivity and call flow.

o New UM Dial Plan wizard   An additional page has been added to the New UM Dial Plan wizard that allows you to add a UM server to the dial plan.

o Lync Server 2010 Support   Migrating SIP URI dial plans and Message Waiting Indicator (MWI) notifications in a cross-premises environment has been added.

o Secondary UM dial plan support   You can add a secondary UM dial plan for a UM-enabled user.

o UM language packs added   New UM language packs are now available in Exchange 2010 SP1. In addition, the Spanish (Spain) (es-ES) UM language pack available for Exchange 2010 SP1 now includes Voice Mail Preview, a feature that wasn’t available in the Exchange 2010 RTM release of that language pack.

o Call answering rules improvements   There are three updates to Call Answering Rules for UM-enabled users in SP1.

o Unified Communications Managed API/speech platform improvements   Beginning with Exchange 2010 SP1, the UM server relies on Unified Communications Managed API v. 2.0 (UCMA) for its underlying SIP signaling and speech processing.

o UM auto attendant update   In Exchange 2010 SP1, a UM auto attendant will play only the holiday greeting on a holiday.

24. Question 24. What Are The New Features Introduced In Exchange Server 2010 On Overview Perspective?

Answer :

1. Protection and compliance
2. Anywhere Access
3. Flexible and reliable

25. Question 25. What’s New In Protection And Compliance?

Answer :

o Email Archiving

o Protect Communication

o Advanced Security

26. Question 26. What’s New In Anywhere Access?

Answer :

1. Manage Inbox Overload
2. Enhanced Voice Mail
3. Collaborate efficiently

27. Question 27. What’s New In Flexibility And Reliability?

Answer :

o Continuous Availability

o Simplified Administration

o Flexible deployment of Exchange Server 2010

28. Question 28. Explain The E-mail Archiving Feature In Compliance?

Answer :

o We can set email retention mail policy from end user level

o Message expiration

o We can search for individual or Multi user mailboxes from compliance officer perspective

29. Question 29. Exchange The Protection Features In Exchange Server 2010?

Answer :

Hub Transport Server provides:

1. Automatically protect Messages with the centralized Rights Management Service
2. Automatic Content Based Protection
3. Transport rule action to apply template to E-Mail or Voice Mail
4. Support for scanning of attachment
5. Internet confidential and DO NOT Forward E-Mail Polices
6. Information Protection Cross PC, Web and Mobile devices

30. Question 30. What Are The Advanced Security Features In Exchange Server 2010?

Answer :

Exchange server 2010 comes up with the advance security feature of stopping malicious software and spam from enter into the message environment

We can have Forefront Security to have this advance security, which has Multiple scan engines throughout the corporate infrastructure Easy to use management console provides central configuration and operation.

31. Question 31. What Are The Supportable Clients For Exchange Server 2010?

Answer :

Desktop: office 2007 and entourage MAC

WEB: OWA, OFFICE outlook web access, IE, Firefox and safari

Mobile: office outlook mobile, windows mobile, and Exchange active sync for third party’s

32. Question 32. What Is Universal Inbox In Owa?

Answer :

Its provides a solution to have one E-Mail inbox for E—Mail, Text messages and Voice messages

Can have multiple E-Mail accounts in one OWA window

33. Question 33. What Is Federation?

Answer :

Federation is new feature in Exchange server 2010 to share the company users calendars to the partners. A trust relationship to be made to have this feature.

34. Question 34. What Is Continuous Availability Feature In Exchange Server 2010?

Answer :

In Exchange Server 2007, we have server to server failover scenarios, and we need to use failover clustering to configure the HA options which is very difficult to manage

In Exchange Server 2010, HA modified to Database level which provides quick recoverability in disk and database failures. We can have multiple database copies up to 16 mailbox copies in a database availability group. Admin have replicate mailbox copies up to 16 replicated copies. Capabilities of having CCR and SCR into single platform.

35. Question 35. Continuous Availability In User Level?

Answer :

If a mailbox move is happening, the users will be stay online and there wont be be any discontinuity in sending or receiving mails.

36. Question 36. Explain The Administration Option In Exchange Server 2010?

Answer :

Exchange Server 2010 provides simplified administration by providing options like:

1. Compliance office can easily search for mailboxes
2. HR can easily update the user information
3. Help desk can easily manage mailbox quotas
4. User can easily track the status of the message easily
5. User can easily create own Distribution group
6. User can modify the contact information

37. Question 37. What Are The Storage Options Supported In Exchange Server 2010?

Answer :

Exchange Server 2010 can support the DAS and Also JBOD disks its because of the HA option depends only on the Database level.

38. Question 38. How Archiving Improved In Exchange Server 2010?

Answer :

o Archiving improved by providing larger mailbox architecture, simple migration of PSTs back to server, discovery options, retention policies and legal hold.

o Large mailbox Architecture – maintains performance and provides option for DAS-SATA storage to reduce costs

o Archiving enables simple migration of PSTs back to server. If the archiving option sin enabled for a user, a new Mailbox will be created to the user name archive in which the user can set retention policies to move the mails to archive mailbox or the admin can set retention policies for the user mailbox.

o Archiving simplifies discovery, retention and legal hold.

39. Question 39. What Are The Archiving Options Introduced In Exchange Server 2010?

Answer :

Personal Archive: secondary Mailbox Node, they are the PST files of primary Mailbox.

Retention Policies: folder/item level and archive/delete policies.

Multi-Mailbox search: Role based GUI, admin can assign this permission to legal team.

Legal Hold: monitor or control a user from delete a mail by legal hold and searchable with Multi Mailbox Search.

Journaling: Journal de-duplication (unwanted journaling on distributed mails). One copy of journal per database.

Journal decryption: HT role will do the decryption and send the decrypted copy for journaling.

40. Question 40. What Is Personal Archive In Exchange Server 2010 Archiving?

Answer :

It is a Secondary mailbox that is configured by the administrator, this appears along with user’s primary mailbox in outlook or OWA, and the PST files can be dragged and dropped to personal archive Mailbox.

Mails in Primary mailbox can be moved automatically using Retention policies. Archive quota can be set separately from primary mailbox.

41. Question 41. What Are Retention Policies? And What We Can Do With Retention Policies In Exchange Server 2010?

Answer :

Retention policy is an option to move/ delete certain mails by applying rules. We can set retention policies at Item or Folder level. Policies can be applied directly within e-mail. We can set expiration date stamped directly on e-mail. Policies can be applied to all email within a folder.

We can configure delete policy to delete the mail after certain period and Archive policies to move certain mails with the certain period to archive mailbox.

42. Question 42. What Are The Retention Policies In Exchange Server 2010?

Answer :

Move Policy: automatically moves messages to the messages to the archive Mailbox with the options of 6 months, 1 year, 2 years, 5 years and never – 2 years is default. Move mailbox policies helps keep mailbox under quota. This works like outlook Auto Archive without creating PSTs

Delete Policy: automatically deletes messages. Delete policies are global. Removes unwanted items

Move + Delete policy: automatically moves messages to archive after X months and deletes from archive after Y Months. We can set policy priority: Explicit policies over default policies; longer policies apply over shorted policies